Yacht Interior Service - Level 1

The Yacht Interior Service (YIS) Level 1 is a 5 day entry level course that consists of the following: 

Day 1 Introduction to Yachting and Personal Characteristics 

• Overview of Yachting Industry, Regulations, Cruising Areas, Types of Yachts 

• Descriptions of Yacht Positions and Chain of Command 

• Basic Nautical Terminology 

• Basic Use of Radios for Communication 

• Basic Knot Tying, Line Handling and Watch Keeping 

• Personal Presentation—Appearance, Hygiene, Dress, Manner, Speech, Body Language 

• Professionalism-- Etiquette, Protocols and Confidentiality when dealing with Owners and Guests 

• Safety, Life on Board and Responding to Emergencies 

Day 2 Job Search, Communication and a Day in the Life of a Steward(ess) 

• Job Search Recommendations-Crew Agencies, Networking, Dock Walking 

• Types of Jobs, Salaries, Benefits and Crew Agreements 

• Interviewing Skills and Writing an appropriate CV/Resume 

• Attention to Detail • Communication and Team Working 

• Day in the Life of a Stewardess- Rotations 

• Tools and Checklists Used 

• Working with Children and Elderly Guests 

• Theme Parties and Events, Flower Maintenance 

Day 3 Laundry and Linens 

• How to Run an Efficient Laundry Room 

• Stain Removal and Reading Labels 

• Ironing and Folding Techniques, use of different irons, including roller iron 

• Guest and Crew Laundry 

• Plus Services and Origami 

• Table Linens and Napkin Folding 

• Wardrobe Organization, Packing and Unpacking Suitcase 

• Practical Assessment 

Day 4 Housekeeping and Bed Making 

• Proper Use and Storage of Cleaning Products and Chemicals 

• How to Clean and Maintain the Following Surfaces: Wood, Stone, Glass, Leather, Carpet and Drapes, Furniture and Upholstery, Metals 

• Silver Polishing 

• Fine Art and Antiques Maintenance and Protection 

• Detailing and Cleaning a Room 

• Bed Making and Sheet Folding 

• Cabin Turn up and Turn Down Service 

• Practical Assessment 

Day 5 Silver Service 

• Styles of Service and Technique 

• Table Setting, Mise en Place and Decoration 

• Serving/ Clearing Methods 

• Differences of China, Glassware and Flatware 

• Beverage Service- Wine, Cocktails, Coffee, Tea 

• Final Practical Assessment

• Final Practical Exam 

Entry Level Yacht Interior crew will also be advised to take the following courses: 

• Proficiency in Designated Security Duties 

• Food Safety and Hygiene-Level 2 

• Powerboat Level 2