Advanced Interior Housekeeping & Valet

Upon completion of this training, participants will have sufficient knowledge and understanding that will enable them to demonstrate an understanding of applying and managing professional and efficient laundry services, demonstrate an understanding of the interpretation of laundry labels and demonstrate an understanding of machine usage and maintenance plans. Candidates will be assessed on their ability to apply the following tasks: • Importance of attention and eye for detail • How to detail guest areas • How to care for, clean & maintain the following surfaces: • Wood /Marble / Ceramics / Polished Materials /Mirrors / • Glass / Silver / Gold / Gold Leaf / Brass How to care for, clean & maintain the following fabrics: • Bed Linens / Linens / Curtains / Walls / Silks & Carpets / Suede / Leather Candidates will be assessed on their ability to apply, provide and manage the following Valet Services: • Cabin day & evening turn down Service • Wardrobe management • Packing & unpacking techniques • Shoe care Candidates will assessed on their understanding of daily, weekly and monthly maintenance procedures and schedules as follows: • Cleaning and maintaining all types of surfaces • Cleaning and maintaining all types of fabrics • Understanding unusual fabrics and materials • Cabin & public areas / managing cleaning methods: • How to details guest areas • How to clean crew area’s • Anticipating Guests needs • Checklists • Cleaning caddy • Importance of attention and eye for detail • Speed & time management • Garbage management