The Right Direction - Crew Training Feature

A professional crew ensures you more safety, more enjoyment, and a better run and therefore more cost-effective ownership and use of your vessel. A well trained professional crew enhances the seamless experience of ownership and enjoyment of their vessel by owners and guests.

31 December 2033

“A professional crew ensures you more safety, more enjoyment, and a better run and therefore more cost-effective ownership and use of your vessel. A well trained professional crew enhances the seamless experience of ownership and enjoyment of their vessel by owners and guests.The depth and breadth of crew training expertise, curriculum, facilities, locations and dedicated, caring people ensures that Bluewater provides your crew, at every level and in every department, the very best training in the world.” Jay Lasner, CEO Bluewater Crew Training USA.

Sarah Corn, COO at Bluewater Training Antibes, and Kevin Petrovsky, Chief Academic Officer at Bluewater Crew Training USA, tell us all about the world of yacht training, and its relevance for both crew and guests on board.

How did bluewater’s training department come into existence and how has it evolved over the years?
Sarah Corn: In Antibes, bluewater’s training department was established in 1991. That first winter, we trained around 50 crew; now we average around 2,000 every year over the training season, from September to June. We offer the complete range of courses, from STCW Basic Training, required by all crew irrespective of their position on board, to those modules required to obtain a Master (Yachts) 3000 COC on the deck side or Y1 certification on the engineering side.

Our main regulatory body, the MCA is constantly reviewing the industry and the last couple of years has seen the introduction of a good six or seven new courses so our catalogue of courses is also constantly changing and evolving.

Kevin Petrovsky: In our U.S. location, United States Coast Guard courses are offered in addition to the MCA, RYA and PYA courses. Many of these courses are offered concurrently, allowing students to receive certificates for both MCA and USCG.

What are the most popular training courses?
SC: The most popular course in terms of volume is probably STCW Basic Training. We generally train around 500 crew a year on this course. To be honest, most of our other MCA and RYA approved courses are popular as well – we are one of the largest training providers worldwide and have a team of experienced, professional instructors who have gained a great reputation among the yachting community.

KP: Since the industry that we serve is close knit, students find instructors that they come to trust and respect. For us, this is evidenced by the number of students who return time and time again to take the courses they need as they progress through their careers.
What sets bluewater apart from other training organisations?
SC: Despite the fact that we are now a large training provider, we still maintain a small company feel. We pride ourselves on getting to know a large number of crew on a personal basis and hope they know we will always provide a personal touch and go the extra mile to make their experience with us a positive one. of course, we are also the only training company with a crew department literally under the same roof which has its obvious advantages, and can also offer the whole range of skills provided by our management, brokerage and charter departments. That complete service sets us apart.

We also have great facilities in all three of our training locations. This includes up-to-date Transas simulators for ECDIS, Radar and GMDSS courses, training vessels, and extensive course materials and learning resources. In Antibes, we have our own fireground and dedicated classrooms for RYA courses, medical and engineering courses, meeting both the theoretical and practical needs.

KP: In Florida, the facility boasts its own indoor swimming pool for survival training courses, high-tech classrooms using Smartboard technology, and student-centred resources like a lounge, weight room, and computer access for CV development.

Most importantly, all three locations provide a faculty with credentials second-to-none. It is easy to find individuals with appropriate licenses and experience. It is also easy to find individuals who can instruct. It is not easy to find individuals with the proper credentials who can also provide effective instruction. Bluewater has been fortunate to have developed an international faculty who are experienced and trained in the latest teaching methodologies. They care about student success and spend the time necessary to give each student the best opportunity to succeed in this profession.

In what ways does a yacht owner or charter guest benefit from well-trained crew?
SC: Well-trained crew are responsible for the underlying success of both the experience of the owner and the charter guest. Running a smooth ship is a big responsibility for all involved, from the junior stewardess to the captain, and all crew need to be confident in their knowledge. We regularly offer on-board training, particularly in First Aid and Fire, to complete crews before the start of the season to make sure that all crew are on the same page and familiar with the specific equipment on-board.

KP: When a crew is well-trained, they are able to address day-to-day needs as well as emergency and safety issues with confidence. They work well as a team and create a positive working atmosphere. The vessel is maintained in good condition and stress levels are well managed. This in turn leads to greater crew satisfaction and retention. For owners and management companies, this not only saves money and time with fewer crew searches, it creates a safer and more efficient overall operation.

When crew are professional, competent and happy, the experience for owners and guests on board is greatly enhanced. In the competitive charter world, having guests who feel well taken care of, safe and unduly impressed results in repeat charter business year after year. It also creates the word of mouth that helps a charter yacht stay busy through each season.
How has yacht crew training evolved since 1991, when bluewater was founded?
KP: The requirements for the industry are constantly evolving. The 2010 Manila Amendments, updates to MCA and IMO requirements, larger vessels and advances in shipboard technology create a dynamic training environment. Bluewater has always maintained a leading position in the training industry. This includes participating in the development and review of new regulations and requirements, serving as a resource to the yachting community, regularly updating training materials, incorporating new training resources and methods and adding new courses as necessary. All of this can be substantiated by simply looking at the percentage of worldwide crew who choose bluewater for their training and the success rates of those students.

How can a yacht owner contribute to the training of crew?
KP: First, owners need to make sure that their captains and management companies are insuring that crew are trained and drilled regularly. They should also want to have crew onboard that have been trained at the best centres. Not all training centres are alike. Standards and practices vary just like in any industry. Owners should identify the training that produces that highest quality crew and encourage captains and managers to hire from those programmes.

Owners should also consider joining the ONE Account. In addition to unlimited crew placement, the vessel receives in kind training vouchers equal to the annual management fee. By providing paid training to crew, it will attract and retain the best crew to the vessel and provide incentive for crew to stay up-to-date and want to continue their training in order to advance up the ranks.

Do you have to be 18 or over to take courses with bluewater?
SC: You need to be 18 or over in order to find employment on a yacht. However, in Antibes, Palma and Monaco, we run a programme called Yachting in Action. This two-week programme is for 16 -18 year olds in the summer, during which the teens do STCW Basic Training, and also obtain RYA Powerboat Level II, RYA Personal Watercraft (Jet Ski). This is great fun, either just for recreation or if the student is looking to work on yachts as a definitive career, then they can gain the necessary basic qualifications and be ready to work by the time they turn 18.

KP: In the U.S., bluewater offers a one-week, hands-on recreational boating course that leads to the issuing of the Florida Safe Boaters card. This card is required for anyone born after 1980 to operate a recreational boat in Florida waters.
Why are interior courses important for yacht crew?
SC: The owner or charter guest’s experience on board is often defined by the interior crew, thus it is vital that they are trained to the correct level to offer first class hospitality in every sense of the word. Up to a few years ago, unlike the deck and engineering departments, there was no uniform standard of interior training. This however, changed some years ago with the introduction of the GUEST program. This offers an extremely well-structured ladder of interior courses from those designed for junior crew, to those aiming to arm the chief stewardess with skills to run her crucial department. The latter range from advanced safety courses to leadership and accounting courses. They also obviously include intensive training in wine and cocktails – again rather vital in determining most guests’ charter enjoyment!


For a full list of our courses provided across all our training locations go to: www.bluewateryachting.com/crew-training